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Published on: October 6, 2020
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2023 Industry Perceptions Survey on AI Adoption and Return on Investment.
Mitchell Goldburgh1, Michael LaChance2, Julia Komissarchik3
1NTT DATA, Tokyo, Japan. Mitchell.Goldburgh@nttdata.com.
Journal of Imaging Informatics in Medicine
|August 20, 2024
Summary
Artificial intelligence (AI) adoption in diagnostic imaging shows progress, with increased use cases and optimistic outlooks for workflow and clinical outcomes. However, barriers like trust and regulatory processes hinder wider implementation, especially in the USA.
Area of Science:
- Medical Artificial Intelligence
- Diagnostic Imaging Technologies
- Health Informatics
Background:
- Industry reports track artificial intelligence (AI) adoption trends in healthcare.
- Previous surveys (e.g., 2021) established baseline adoption rates and perceived potential.
- Understanding AI's impact on workflow and clinical outcomes is crucial for healthcare advancement.
Purpose of the Study:
- To present the 2023 industry perspective on AI adoption barriers and successes in diagnostic imaging, life sciences, and contrast media.
- To compare current AI adoption trends with previous survey data (2021).
- To identify key drivers and challenges influencing AI implementation and return on investment (ROI) in medical imaging.
Main Methods:
- A 2023 industry survey was conducted.
- Data collected focused on AI adoption, perceived benefits, challenges, and future outlook.
- Responses were analyzed to identify trends in AI use within diagnostic imaging and related fields.
Main Results:
- Wider AI adoption was reported in 2023 compared to 2021, though perceived as lagging behind potential.
- AI solutions commonly focused on workflow triage, visualization, detection, characterization, and reporting productivity (including generative AI).
- Return on investment (ROI) discussions expanded beyond direct reimbursement to include hospital procedures, radiologist productivity, and patient outcomes, with significant opportunities noted outside the USA.
Conclusions:
- AI adoption in imaging is progressing, with growing understanding of its ROI through use cases.
- Barriers to trust in AI and regulatory processes (e.g., FDA) remain significant challenges.
- Future AI adoption and ROI realization may be more pronounced internationally, particularly for complex AI applications.

