Related Experiment Video
Updated: Jun 15, 2025

Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits
Published on: September 27, 2019
Factors influencing value co-creation in cultural and creative enterprises: An empirical study
Xiaodong Liu1, Pei Liu2, Meina Li3
1Fashion. Art Design Institute, DongHua University, 1882 West Yan'an Road, Changning District, Shanghai, 200051, China.
Abstract:
The empirical validation of the relationship among the capabilities of cultural and creative enterprises (CCE), customer co-creation value, and enterprise value remains insufficient. Therefore, clarifying the essential capabilities for increasing enterprise and customer value is essential. This study explores the factors that influence value co-creation in cultural and creative enterprises and examines how this influences enterprise and customer value. To measure this, a structured questionnaire was distributed to cultural and creative practitioners in Shanghai, China, and AMOS 24.0 was used for structural equation modelling of the obtained survey data. The results confirm the positive impacts of cooperative innovation capability, customer-linking, and service capability on creating enterprise and customer value. Additionally, the results indicate an interactive relationship between enterprise value creation and customer co-creation value in this context. This study provides management insights for product innovation and to enhance customer service and competitive advantage.
Related Concept Videos
Factors Affecting Workability
Factors Affecting Perception
An illustrative example of a perceptual set is the scenario where an airline pilot told...
Cultural Influences on Personality
Creative Thinking
Divergent thinking is the...
Social Exchange Theory
Factors Affecting Activity Coefficient
The activity coefficient value for an ion is close to one when the solution has almost zero ionic strength, i.e., when the solution shows close to ideal behavior. As the ionic strength of the solution increases from 0 to 0.1 mol/L, a...

