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Published on: November 22, 2019
Development and validation of a virtual learning management system usability questionnaire: A case study
Mohamad Sadegh Ghasemi1, Raheleh Aghajafari1, Jamileh Abolaghasemi2
1Department of Ergonomics, School of Public Health, Iran University of Medical Sciences, Tehran, Iran.
A new questionnaire effectively measures Virtual Learning Management System (VLMS) usability. This validated tool assesses user experience and can benchmark other VLMS platforms.
Area of Science:
- Educational Technology
- Human-Computer Interaction
- Information Systems
Background:
- The post-pandemic era has increased Virtual Learning Management System (VLMS) adoption.
- A significant gap exists in validated tools for evaluating VLMS usability.
- Evolving technology necessitates updated user-centric evaluation methods.
Purpose of the Study:
- To develop and validate a VLMS usability questionnaire.
- To specifically assess the usability of a university learning management system.
- To provide a reliable instrument for evaluating VLMS effectiveness.
Main Methods:
- Systematic development of a VLMS usability tool based on literature and expert input.
- Rigorous testing for face validity, content validity, and reliability.
- Case study involving 200 medical science students using the Navid VLMS.
Main Results:
- Expert interviews yielded 21 items across four domains: effectiveness, reliability, learnability, and security.
- High content validity (CVI=0.939, CVR=0.976) and reliability (ICC=0.8-0.9, Cronbach's alpha=0.97).
- The Navid platform demonstrated moderate to high usability with an average score of 70.36 (SD=10.6).
Conclusions:
- The developed VLMS usability tool is a valid and reliable instrument.
- The tool is suitable for assessing the Navid learning management system's usability.
- This instrument can guide improvements for the Navid system and benchmark other VLMS platforms.
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