Implementing care-related services in care units - an interview study.

Area of Science:

• Healthcare Management
• Health Services Research
• Organizational Change

Background:

• Addressing healthcare workforce shortages necessitates innovative roles and team restructuring.
• Task-shifting models like care-related services (CRS) offer potential solutions in hospital settings.

Purpose of the Study:

• To evaluate the implementation of care-related services (CRS) from managers' perspectives.
• Focus on somatic care units within a Swedish regional hospital system.

Main Methods:

• Qualitative study using individual interviews with 24 key stakeholders (managers, CRS managers, process managers).
• Analysis conducted using the Consolidated Framework of Implementation Research (CFIR).

Main Results:

• Implementation involved collaboration but faced challenges: undefined goals, recruitment difficulties, integration issues, and increased workload for managers.
• Success factors included managerial cooperation and open-mindedness.

Conclusions:

• Clear communication, effective recruitment, and staff integration are vital for successful CRS implementation.
• Defined roles, responsibilities, and goals are crucial for optimizing task-shifting initiatives.