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Interaction Processes between Health Professionals and Moroccan Immigrant Women in Reproductive Healthcare: The
María Idoia Ugarte-Gurrutxaga1, Sara María Ulla Diez2, Brígida Molina-Gallego1
1Faculty of Physiotherapy and Nursing of Toledo, Campus Toledo, Castilla-La Mancha University, 45003 Toledo, Spain.
Introduction:
Spain is a multicultural society and has been defined by several authors as an immigrant-receiving country. Moroccan women of childbearing age constitute 28.20% of Moroccan immigrants.
Objectives:
describe the interaction processes that occur between health professionals and Moroccan immigrant women in reproductive healthcare.
Methods:
Qualitative descriptive study based on Grounded Theory. Thirty immigrant women from Morocco and thirty-five health professionals participated in the study. Specific dimensions of analysis were defined and used to design the interview guide and focus groups.
Results:
In the healthcare encounter, the construction of an effective communicative space between the people involved in it is essential; however, the language barrier and the interpersonal relationships characterized by silence in the encounter make a meaningful healthcare relationship difficult for those who participate in it.
Conclusions:
There are communication and relationship problems that alter healthcare and the professional-patient relationship which require the use of translation programs, the incorporation of intercultural meters, and the development of cultural competence in health professionals.
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