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Service demand analysis and optimization strategy construction of emergency observation patients based on the Kano

Huan Yao1,2, Peipei Guo3, Wei Du3

  • 1Nursing Department, Guizhou Provincial People's Hospital, Guiyang, China.

Heliyon
|September 9, 2024
PubMed
Abstract

Keywords:
Emergency observationKano modelPatient demandsQuality of care servicesStrategy optimization

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