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How collaborative, interpersonal, and disaster-responsive tendencies work together in non-face-to-face environments:
Soyoung Kim1, Simon Andrew2, Richard C Feiock3
1College of Liberal Arts, Seoul National University of Science and Technology, Seoul, Republic of Korea.
Frontiers in Psychology
|September 10, 2024
Summary
Empathy and collaborative skills are crucial for effective disaster response in online settings. This study reveals direct links between these traits and how individuals react during crises in non-face-to-face collaborations.
Area of Science:
- Psychology
- Sociology
- Human-Computer Interaction
Background:
- The increasing reliance on non-face-to-face collaboration, especially post-pandemic, necessitates understanding group dynamics in crisis situations.
- Previous research has not fully explored the interplay between collaborative traits, empathy, and disaster response in virtual environments.
Purpose of the Study:
- To investigate the relationships between collaborative characteristics (regulation, efficacy), interpersonal reactivity, and disaster situation responses in online settings.
- To identify how empathy and collaborative efficacy influence disaster response within non-face-to-face collaborative projects.
- To analyze the mediation and moderation effects of collaborative regulation and interpersonal reactivity on situational empathy.
Main Methods:
- Utilized factor analysis and canonical correlation analyses on data from 123 university students.
- Examined a seven-week non-face-to-face collaborative project to assess relational patterns.
- Employed mediation and moderation models to test causal relationships.
Main Results:
- Found significant direct causal relationships between collaborative regulation, collaborative efficacy, and interpersonal reactivity on situational empathy.
- Identified that empathy and collaborative efficacy are significantly related to disaster response in online collaborations.
- Observed mutual mediation effects between collaborative regulation and interpersonal reactivity on situational empathy, with no significant moderation effects.
Conclusions:
- Empathy plays a pivotal role in online collaboration during disasters, enhancing collective responses.
- Collaborative and interpersonal skills are critical for navigating crises in environments lacking physical interaction.
- The study provides a nuanced understanding of the social and psychological factors enabling effective virtual crisis management.
Keywords:
canonical correlationcollaborative characteristicsdisaster responseinterpersonal reactivitymediation and moderationnon face-to-face environmentprolonged disasterMore Related Videos
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