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The Post-Operative Handoff: Perceptions and Preferences of Pediatric Hospitalists and Surgeons
Stephen Overcash1,2, Joyce Koh1,2, Christopher Gayer3,4
1Divisions of Hospital Medicine.
Insights
Postoperative communication errors are reduced by standardizing handoffs between surgeons and hospitalists. A survey identified 13 essential elements for improved patient safety and reduced costs.
Area of Science:
- Healthcare communication
- Patient safety
- Surgical outcomes
Background:
- Postoperative communication errors lead to patient harm and increased healthcare costs.
- Current standards for postoperative handoffs to inpatient units are lacking.
- Effective communication is crucial for seamless patient care transitions.
Purpose of the Study:
- To compare pediatric hospitalist and surgeon experiences and preferences regarding postoperative handoff content and timing.
- To identify key elements for a standardized postoperative handoff process.
- To improve communication between surgical and hospitalist teams.
Main Methods:
- A cross-sectional, multisite survey of pediatric hospitalists and surgeons was conducted.
- A novel survey tool assessed perceived communication frequency and essentialness of 37 handoff elements using Likert scales.
- Data on perceived and preferred handoff timing were collected and analyzed.
Main Results:
- 13 handoff elements were rated as essential by over half of both hospitalist and surgeon respondents.
- Surgeons perceived significantly more handoff elements mentioned than hospitalists (P < .05).
- Hospitalists preferred handoff before postanesthesia care unit discharge, while surgeons preferred immediate postoperative handoff.
Conclusions:
- Identification of 13 core elements can guide the development of a standardized postoperative handoff checklist.
- Standardized checklists can improve communication between surgeons and hospitalists.
- Future research should focus on checklist validation and auditing handoff practices.
Objective:
Postoperative communication errors contribute to patient harm and excess costs. There are no existing standards for postoperative handoff to the acute care inpatient unit. We aimed to compare the experiences and preferences of pediatric hospitalists and surgeons about the content and timing of this handoff.
Methods:
We conducted a cross-sectional multisite survey of pediatric hospitalists and surgeons at 4 hospitals using a novel survey tool developed through a systematic 7-step process. We collected data on the perceived frequency of communication for 37 handoff elements and how essential each element was for an ideal handoff. We used 5-point Likert scales of communication frequency and essentialness. Respondents identified perceived and preferred handoff timing. Mention frequency and timing data were analyzed with the Mann-Whitney U test and Fisher's exact test, respectively.
Results:
Seventy hospitalists (61%) and 27 surgeons (25%) responded to the survey. Over half of both hospitalist and surgeon respondents rated 13 handoff elements a 5 on the essentialness Likert scale. Surgeons perceived that 33 handoff elements were mentioned significantly more frequently than perceived by hospitalists (P < .05). Of hospitalists, 58% preferred that handoff occur immediately before the patient leaves the postanesthesia care unit. Of surgeons, 60% preferred that handoff occur immediately postoperatively.
Conclusions:
The 13 core elements we identified may facilitate the development of a standardized handoff checklist for postoperative communication between surgeons and hospitalists on acute care units. Areas of future study could include checklist validation, audits of handoff practice, and qualitative research on handoff preferences.
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