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Online social support and problematic Internet Use-a meta-analysis.

Yujun Ma1, Ziyao Zhou2, Chenxi Ye3

  • 1Department of Social Work, United College, The Chinese University of Hong Kong, Shatin, New Territories, Hong Kong.

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Online social support (OSS) is linked to problematic internet use (PIU), with the relationship moderated by gender and how PIU is measured. This highlights potential risks of digital social support.

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Area of Science:

  • Psychology
  • Internet Studies
  • Public Health

Background:

  • The internet is a key source of social support, improving well-being.
  • However, online social support (OSS) can also lead to problematic internet use (PIU).
  • Understanding the nuanced relationship between OSS and PIU is crucial.

Purpose of the Study:

  • To systematically examine the association between online social support and problematic internet use.
  • To identify factors that may moderate this relationship.

Main Methods:

  • A systematic literature search was conducted following PRISMA guidelines across multiple databases.
  • 31 studies with 22,375 participants were included in a random-effects meta-analysis.

Main Results:

  • A moderate, significant positive correlation (r=0.293) was found between OSS and PIU.
  • The association was stronger in studies with more female participants.
  • PIU measured as problematic social media use showed a stronger link to OSS than general PIU or mobile phone use.

Conclusions:

  • The findings provide a comprehensive understanding of the OSS-PIU link.
  • Implications exist for identifying and mitigating risks associated with online social support.
  • Further research can inform interventions for healthier digital engagement.