Use of Creative Frameworks in Health Care to Solve Data and Information Problems: Scoping Review

Area of Science:

• Health Informatics
• Human-Computer Interaction
• Software Engineering

Background:

• Digitization is crucial in healthcare, yet data and information challenges persist, including missing or incorrect data and poor presentation.
• Creative frameworks like user-centered design and design thinking are established methods for eliciting system requirements.
• The application of these creative frameworks to address specific data or information problems in healthcare remains unclear.

Purpose of the Study:

• To conduct a scoping review investigating the utilization of creative frameworks for addressing data and information challenges within the healthcare sector.
• To analyze the extent to which creative frameworks are employed to solve data elicitation, collection, processing, and information provision or visualization problems in healthcare.

Main Methods:

• A scoping review following JBI guidelines and the PRISMA-ScR framework was conducted.
• Analysis focused on German and English papers published between 2018-2022 from the SCOPUS database.
• Keywords included "data," "design," and "user-centered," examining problems related to data collection, processing, and information visualization.

Main Results:

• Out of 898 initial results, 23 papers detailed data/information problems solved by creative methods.
• Information visualization problems were most frequently addressed (n=11), followed by data collection (n=7) and mixed problems (n=4).
• Most studies applied frameworks after identifying the problem, with few using them for problem discovery.

Conclusions:

• Creative frameworks show potential but are sparingly applied to healthcare data and information problems.
• A gap exists in effectively leveraging these frameworks, especially for abstract data-related issues.
• A novel User-Centered Data Approach is proposed to better support healthcare stakeholders in managing data and information challenges.