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Published on: September 27, 2019
A systematic review on eHealth technology personalization approaches.
Iris Ten Klooster1, Hanneke Kip1,2, Lisette van Gemert-Pijnen1
1Centre for eHealth and Wellbeing Research, Department of Psychology, Health, and Technology, University of Twente, Enschede, The Netherlands.
This review categorizes eHealth personalization strategies, revealing 13 clusters and 10 computational methods. Future research should focus on technology-specific features for better user segmentation in digital health tools.
Area of Science:
- Digital Health
- Human-Computer Interaction
- Computational Methods
Background:
- Personalization of eHealth technologies is common but not well understood.
- A comprehensive understanding of personalization approaches and their computational underpinnings is lacking.
Purpose of the Study:
- To systematically review and cluster personalization approaches in eHealth.
- To identify computational methods used for user segmentation and technology adaptation.
- To reveal gaps in current personalization research.
Main Methods:
- Systematic literature review of 412 reports on eHealth personalization.
- Clustering of personalization approaches based on user segmentation variables and eHealth adaptations.
- Identification and categorization of computational methods employed.
Main Results:
- Identified 13 distinct clusters of personalization approaches (e.g., behavior + channeling, environment + recommendations).
- Documented 10 computational methods used to match user segments with technology adaptations (e.g., classification, reinforcement learning).
- Found limited exploration of technology-related variables and user interaction reminders.
Conclusions:
- Current eHealth personalization relies heavily on single variable types, indicating a need for more sophisticated segmentation.
- Future research should integrate technology-specific features to develop more individualized personalization strategies.
- Further investigation into user interaction reminders and diverse variable types is recommended for enhanced eHealth personalization.
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