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Empathy

Empathy

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Empathy development through game-based learning: An investigative study on nursing professionals.

Manisha Mohan¹, Varun Raj Passi², Latika Mohan³

¹University of Petroleum & Energy Studies (UPES), Dehradun, Uttarakhand 248007, India.

Nurse Education Today

|September 19, 2024

Summary

This study developed a game to teach empathy to nurses in India. The game showed a significant improvement in empathy scores, indicating its potential as an educational tool for healthcare professionals.

Keywords:

Empathy Game-based learning IDEO design thinking Nurses Testing eLearning

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Area of Science:

Healthcare Education
Nursing Practice
Empathy Training

Background:

Empathy is crucial for patient-centered care and therapeutic relationships in healthcare.
Nursing professionals in India face various barriers to demonstrating empathy.
Enhancing empathy is vital for delivering quality patient care.

Purpose of the Study:

To design and evaluate a game aimed at improving empathy among nursing professionals.
To address barriers to empathy in nursing through an innovative educational approach.
To assess the effectiveness of a game-based intervention on nurses' empathy levels.

Main Methods:

Utilized the IDEO design thinking process, incorporating focus groups with nurses and feedback from diverse professionals.
Developed a game based on nurse-cancer patient interaction scenarios, with tested usability and reliability.
Administered pre- and post-intervention empathy scales and a learner feedback form to assess impact.

Main Results:

Learner feedback forms demonstrated high reliability (Cronbach's Alpha >0.70) and positive, statistically significant results (p<0.001).
The intervention led to statistically significant improvements in empathy scores among nurses (p<0.001).
The game was found to be usable, contextually relevant, engaging, and perceived as learnable.

Conclusions:

Game-based interventions show significant potential for enhancing empathy in nursing professionals.
The developed game effectively improved empathy scores, suggesting its value in healthcare education.
Addressing barriers to empathy through engaging tools can improve the quality of patient care.