Improving Residential Aged Care Placement from Hospital Through the Implementation of a Digital Matching Solution - A...

Patient discharges from hospital to residential aged care facilities (RACFs) are often delayed due to inefficiencies in matching them to suitable available beds. To investigate the improvements that digital solutions can offer here, case-mix adjusted Length of Stay (LOS) of patients discharged to RACFs from a major metropolitan Victorian hospital were compared before and after the introduction of a digital solution for matching patient needs and preferences to available RACFs places. The study found that after the digital solution was implemented, the period where a patient would wait in the hospital for a RACF placement post the Aged Care Assessment Services (ACAS) assessment, the LOS reduced by 26.0% [95% confidence interval (95%CI):8.5%-40.5%]. The corresponding decrease in complete LOS for the After period was 16.5% (95%CI=1.5%-29.4%). This equates to a significant reduction in time spent by vulnerable patients in hospital while potentially freeing up 88,805 (95%CI:28,934- 137,864) patient bed days and delivering a cost saving of $105,993,947 (95%CI:$34,651,867-$165,105,956) if applied to the reported number of hospital patient days used by those eligible and waiting for residential age care nationally across the country in 2021-22.