A Method for Assessing the Reliability of the Pepper Robot in Handling Office Documents: A Case Study

Area of Science:

• Robotics
• Human-Robot Interaction
• Service Robots

Background:

• Humanoid robots are increasingly used in human-centric tasks.
• Service robots offer advantages like speed and endurance over humans.
• Pepper is a humanoid robot known for human-like gestures.

Purpose of the Study:

• To evaluate the reliability of the Pepper robot for office-based object manipulation and relocation tasks.
• To provide a framework for assessing the dependability of service robots in real-world applications.

Main Methods:

• Developed a reliability block diagram (RBD) for the Pepper robot system.
• Conducted detailed analyses of individual robot components.
• Evaluated system functionality across various operational scenarios.

Main Results:

• The reliability assessment provided insights into Pepper's performance in object manipulation.
• Identified key components and scenarios affecting robot reliability.
• Established a baseline for future reliability improvements.

Conclusions:

• The Pepper robot demonstrates potential for assisting in office environments.
• Reliability assessment is crucial for the successful deployment of humanoid service robots.
• Further research can enhance robot dependability for complex tasks.