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Updated: Apr 10, 2026

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Using a Virtual Store As a Research Tool to Investigate Consumer In-store Behavior
Published on: July 24, 2017
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Digital Transformation of Grocery In-Store Shopping-Scanners, Artificial Intelligence, Augmented Reality and Beyond:
Radosław Wolniak1, Kinga Stecuła2, Barış Aydın3
1Department of Economics and Informatics, Faculty of Organization and Management, Silesian University of Technology, 44-100 Gliwice, Poland.
Foods (Basel, Switzerland)
|September 28, 2024
Summary
This study reviews in-store digital transformation in grocery shopping, detailing technological advancements like self-checkout and AI. It highlights key innovations reshaping the consumer experience and explores future possibilities for the retail sector.
Area of Science:
- Digital Transformation
- Retail Technology
- Consumer Behavior
Background:
- Traditional grocery shopping has evolved significantly due to technological advancements.
- Digital innovations have reshaped consumer experiences in retail over recent decades.
- The study focuses specifically on in-store technological solutions within the grocery sector.
Purpose of the Study:
- To review the digital transformation of in-store grocery shopping.
- To highlight significant technological achievements in the grocery retail space.
- To outline future advancements in grocery shopping technology.
Main Methods:
- Analysis of academic literature.
- Review of up-to-date information from industry websites.
- Categorization of technological developments in grocery shopping.
Main Results:
- In-store grocery shopping has progressed from traditional methods to self-service checkouts and handheld scanners.
- Mobile applications and AI-based solutions, including augmented reality and facial recognition, are increasingly implemented.
- These technologies have redefined the consumer experience in physical grocery stores.
Conclusions:
- Technological advancements have revolutionized in-store grocery shopping.
- Significant digital achievements have been made in enhancing efficiency and customer experience.
- Future possibilities include further integration of AI and immersive technologies in retail environments.

