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Exploring Nurses' Behavioural Intention to Adopt AI Technology: The Perspectives of Social Influence, Perceived Job
1College of Management, National Kaohsiung University of Science and Technology, Kaohsiung City, Taiwan.
Social influence and human-machine trust positively impact nurses' AI adoption intentions. Perceived job stress did not significantly affect intentions, suggesting nurses' personal resources mitigate AI-related stress.
Area of Science:
- Healthcare technology adoption
- Nursing informatics
- Human-computer interaction
Background:
- Nurses' behavioral intentions toward AI-assisted care technology are influenced by social factors and trust.
- Understanding the interplay of social influence, human-machine trust, and job stress is crucial for AI adoption in nursing.
Purpose of the Study:
- To examine the effects of social influence, human-machine trust, and perceived job stress on nurses' behavioral intentions regarding AI-assisted care technology.
- To explore interrelationships between social influence types and job stress dimensions in the context of AI adoption.
Main Methods:
- Quantitative cross-sectional study involving 283 nurses from five Taiwanese hospitals.
- Data collected via questionnaires adapted from existing literature and analyzed using partial least squares structural equation modeling.
Main Results:
- Conformity, obedience, and human-machine trust positively correlated with behavioral intention; compliance showed a negative correlation.
- Perceived job stress (job uncertainty, technophobia, time pressure) did not significantly impact behavioral intention.
- Compliance was positively associated with all job stress dimensions, while obedience correlated with job uncertainty.
Conclusions:
- Social influence and human-machine trust are key drivers for nurses' AI technology adoption intentions.
- Nurses' personal resources may buffer the impact of job stress related to AI implementation.
- Findings highlight the need for considering technological and psychosocial factors for successful AI integration in healthcare.
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