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Published on: April 19, 2019
Reducing Readmissions Using Collaborative Care
1Melissa Cawley-Chambers, MHA, BSN, RN, CV-BC, is a Clinical Nurse Navigator, born and raised in rural Southside Virginia having served as a nurse for 15 years in a hospital setting and worked in acute and critical care for most of her career until transitioning to nurse navigation 3 years ago. Nurse Navigation gives her the fulfillment of giving back to the community and helping patients succeed in their chronic disease management.
Purpose Of Initiative:
After noting an elevated chronic obstructive pulmonary disease readmission rate for 2022, the inpatient Nurse Navigator at a rural nonprofit, 116-bed acute care facility in the State of Virginia met with interdisciplinary team (IDT) members to identify improvement efforts to decrease 30-day readmission rates.
Primary Practice Setting:
A 116-bed health care facility in Southside Virginia.
Methodology And Sample:
Quality improvement initiative aimed to decrease 30-day penalty readmission rates using a collaborative IDT approach, focusing on patients 65 years or older who are discharged home or to an assisted living facility with a diagnosis of acute myocardial infarction, heart failure, chronic obstructive pulmonary disease, and pneumonia.
Results:
Compared to the readmission rates obtained in 2022, the 2023 readmission rates among the four diagnoses groups met or were under the disease-specific targets for 2023, supporting the efforts of the collaborative interdisciplinary approach to decrease 30-day readmission rates.
Implications For Case Management Practice:
Addressing community barriers and social determinants of health at the index admission. Collaborating with IDT members for a safe transition of care. Using the community paramedic program to provide additional resources to a rural community.
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