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Compassion Fatigue, Loneliness, and Hopelessness in Healthcare Workers: What Remains of the COVID-19 Pandemic?
Francesco Franza1, Nicoletta Fiorentino, Annalisa Soddu
1Rehabilitation Psychiatric Center "Villa dei Pini", 83100 Avellino, Italy, franza.francesco@virgilio.it; neamente.com.
Insights
Healthcare workers experienced increased burnout and loneliness post-COVID-19 pandemic. However, their compassion satisfaction remained stable, showing resilience despite ongoing psychological pressure.
Area of Science:
- Medical Psychology
- Occupational Health
- Public Health
Background:
- The COVID-19 pandemic significantly impacted the mental well-being of frontline healthcare workers (HCWs).
- Persistent psychological consequences are still evident in the general population and specific worker groups.
- Rehabilitation center HCWs faced unique challenges during the pandemic.
Purpose of the Study:
- To assess the long-term effects of the COVID-19 pandemic on HCWs.
- To evaluate changes in compassion fatigue, loneliness, empathy, anxiety, and hopelessness among HCWs.
- To compare the psychological state of HCWs at different time points post-pandemic.
Main Methods:
- A cohort of 71 HCWs from a rehabilitation center was studied.
- Psychological assessments were conducted in May-June 2024 (T2), compared to 2020 (T0) and 2023 (T1).
- Data analyzed included burnout, loneliness, compassion satisfaction, secondary trauma, empathy, anxiety, and hopelessness.
Main Results:
- Burnout and feelings of loneliness significantly increased in T2 (P-Bonferroni: 0.005).
- Compassion satisfaction remained stable, indicating sustained resilience among HCWs.
- Secondary Trauma scores decreased in T2, suggesting reduced psychological burden related to COVID-19.
Conclusions:
- Despite increased burnout and loneliness, HCWs demonstrate resilience through stable compassion satisfaction.
- The long-term psychological impact of the pandemic on HCWs requires continued monitoring and support.
- Interventions may be needed to mitigate persistent feelings of loneliness and burnout in HCWs.
Abstract:
Although the end of the critical phase of the COVID-19 pandemic has been declared, its consequences are still observed in the general population and some categories of workers. HCWs have had to face the battle against this disease on the front lines. In our study, we evaluated the current state of the consequences of the pandemic on compassion fatigue, loneliness, empathy, anxiety, and hopelessness in a group of 71 HCWs from a rehabilitation center. This data, collected in the time of May-June 2024 (T2), was compared in the same sample in 2020 (T0) and 2023 (T1). The results highlighted increased burnout (P-Bonferroni: 0.005) and feelings of loneliness in T2 (P-Bonferroni: 0.005). Importantly, the results of the compassion satisfaction remained stable, providing reassurance about the resilience of HCWs. Secondary Trauma results decreased in T2, indicating less psychological pressure associated with COVID-19 pathology.
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