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Spurring Innovation in AAC Technology through Collaborative Dreaming and Needs Finding with Individuals with
Elizabeth R Lorah1, Stephen MacNeil2, Tara Zimmerman3
1Curriculum & Instruction, University of Arkansas, Fayetteville, Arkansas.
Augmentative and alternative communication (AAC) innovation, particularly with artificial intelligence (AI), must prioritize user needs. Collaborative research with AAC users is essential for developing effective future communication technologies.
Area of Science:
- Assistive Technology
- Human-Computer Interaction
- Speech and Language Pathology
Background:
- Millions rely on augmentative and alternative communication (AAC) for daily participation and communication rights.
- AAC technology advances lag behind other tech sectors, despite AI's potential.
- User-centered design is crucial for effective AAC innovation.
Purpose of the Study:
- To explore AAC users' perspectives on current AAC use, barriers, and future innovation dreams.
- To investigate the potential of artificial intelligence (AI) in developing future AAC.
- To inform AAC development through a participatory qualitative research approach.
Main Methods:
- Collaborative qualitative research involving 13 AAC users.
- Interviews focused on current AAC engagement, experienced barriers, future aspirations, and AI innovation.
- Rapid research evaluation and appraisal for data analysis.
Main Results:
- Identified key themes from AAC user interviews regarding their experiences and desires for AAC.
- Highlighted barriers preventing optimal AAC use and engagement.
- Explored user-driven insights for AI-powered AAC development.
Conclusions:
- Future AAC innovation, especially with AI, must be co-designed with users.
- Participatory design is vital to ensure AAC meets the needs and aspirations of its users.
- Addressing identified barriers and incorporating user dreams will enhance AAC effectiveness.
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