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A program evaluation of the new choices workforce development program: An appreciative inquiry approach.

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Area of Science:

  • Workforce development
  • Program evaluation
  • Adult education

Background:

  • Significant investment in US workforce development programs ($1.76B annually) lacks comprehensive effectiveness research.
  • Limited data exists on how these programs assist participants in securing employment and overcoming barriers.
  • The COVID-19 pandemic necessitated rapid adaptation of program delivery models.

Purpose of the Study:

  • To evaluate the New Choices Program, a workforce development initiative by PA Women Work.
  • To compare participant perceptions of the traditional 30-hour in-person format versus the adapted 10-hour virtual format.
  • To assess program impact on employment attainment and job search readiness.

Main Methods:

  • Comparative analysis of participant perceptions between in-person and virtual program formats.
  • Evaluation of the New Choices Program's effectiveness.
  • Data collection focused on self-confidence, sense of belonging, and employment outcomes.

Main Results:

  • Participants in both the 30-hour in-person and 10-hour virtual New Choices programs reported positive experiences.
  • Both program formats led to increased participant self-confidence and a greater sense of belonging.
  • Participants were either employed or better prepared for the job search process post-program completion.

Conclusions:

  • The New Choices Program effectively enhances participant self-confidence and job readiness, regardless of delivery format.
  • Findings provide valuable insights for program stakeholders to optimize future program structures.
  • Recommendations for post-pandemic workforce development program design and implementation.