How does the interaction of digitalization and servitization contribute to manufacturing financial performance? The intermediary effect of manufacturing innovation performance
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Summary
This summary is machine-generated.Digitalization and servitization positively impact manufacturing firm financial performance. Firm innovation performance mediates this relationship, particularly in capital and technology-intensive sectors.
Area Of Science
- Manufacturing strategy
- Digital transformation
- Business model innovation
Background
- Digitalization and servitization are key manufacturing transitions.
- Limited research exists on their interaction's impact on financial performance.
- This study addresses this gap using established theories.
Purpose Of The Study
- To investigate the interaction effect of digitalization and servitization on firm financial performance.
- To explore the mediating role of firm innovation performance.
- To identify sector-specific manifestations of this interaction.
Main Methods
- Theoretical model development based on service-dominant logic, resource-based view, and dynamic capabilities.
- Empirical analysis using a mediated moderation model.
- Data collected from 567 Chinese manufacturing firms.
Main Results
- The interaction between digitalization and servitization positively influences firm financial performance.
- Firm innovation performance partially mediates this positive relationship.
- The interactive effect is most pronounced in capital and technology-intensive manufacturing sectors.
Conclusions
- Managers should foster the synergy between digitalization and servitization.
- This interaction drives sustainable development for manufacturing firms and industries.
- Strategic integration of digital and service capabilities is crucial for enhanced financial outcomes.
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