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Updated: Jun 9, 2025

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Reflecting on people's expectations and experiences of care
1Executive Director of Professional Practice, Nursing and Midwifery Council.
Abstract:
Sam Foster, Executive Director of Professional Practice, Nursing and Midwifery Council, considers the latest annual insight report and what it can tell us about when and why people may raise complaints or concerns.
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