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Exploring Perceptions of Communication among Culturally Diverse Nurses in Saudi Arabia
Liesel Theron1, Khumoetsile Daphney Shopo1, Olivia Ngami1
1North-West University, Potchefstroom Campus, Potchefstroom, South Africa.
Summary
Effective communication among nurses in Saudi Arabia
Area of Science:
- Nursing
- Healthcare Management
- Cross-cultural Communication
Background:
- Cultural diversity in the Saudi Arabian nursing workforce presents communication challenges.
- Effective communication is crucial for optimal patient care in diverse healthcare settings.
Purpose of the Study:
- To explore and describe nurses' perceptions of communication within a culturally diverse workforce in Saudi Arabia.
Main Methods:
- Qualitative approach utilizing semi-structured interviews.
- Purposive sampling of seventeen (n=17) nurses.
- Thematic analysis based on Braun and Clarke's six steps.
Main Results:
- Identified nurses' perceptions of communication in diverse workforces.
- Highlighted barriers to effective cross-cultural communication.
- Determined facilitators for improved communication in multicultural nursing teams.
Conclusions:
- Nurses acknowledge the significance of cross-cultural communication for quality patient care.
- Recommended strategies include cultural competence training, open communication forums, and mentorship programs to enhance collaboration.
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