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How Algorithmic Management Influences Gig Workers' Job Crafting.

Rong Liu1, Haorong Yin1

  • 1School of Business, Hohai University, Nanjing 211100, China.

Behavioral Sciences (Basel, Switzerland)
|October 26, 2024
PubMed
Summary

Algorithmic management influences gig workers' job crafting by affecting their gameful experiences and perceived job autonomy. Core self-evaluation moderates these effects, offering insights for platform companies.

Keywords:
algorithmic managementcore self-evaluationgameful experiencejob craftingperceived job autonomysocial information processing theory

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Area of Science:

  • Gig Economy Research
  • Human Resource Management
  • Digital Management

Background:

  • Algorithmic management is a key tool in the gig economy, but its impact on gig workers' job crafting is under-researched.
  • Existing research lacks understanding of the mechanisms and boundary conditions linking algorithmic management to job crafting.

Purpose of the Study:

  • To investigate how algorithmic management influences gig workers' job crafting.
  • To explore the dual-mediation roles of gameful experience and perceived job autonomy.
  • To examine the moderating effect of core self-evaluation.

Main Methods:

  • Developed a dual-mediation model based on social information processing theory.
  • Collected data from 687 gig workers via a two-stage survey.
  • Analyzed data using structural equation modeling (SEM).

Main Results:

  • Algorithmic management enhances promotion-focused job crafting (job resources, challenging demands) via gameful experiences.
  • It promotes prevention-focused job crafting (reducing hindering demands) by inhibiting perceived job autonomy.
  • Core self-evaluation moderates the relationships and indirect effects.

Conclusions:

  • Algorithmic management has distinct effects on different types of job crafting behaviors.
  • Perceived job autonomy and gameful experiences are key mediators.
  • Core self-evaluation plays a significant moderating role, impacting platform management strategies.