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Reevaluating Value-Based Care in Telemedicine: Clinical Opportunities in the Postpandemic Era
Denise Soltow Hershey1, David Buzanoski2, Supratik Rayamajhi2
1Michigan State University College of Nursing, East Lansing, Michigan, USA.
Telehealth expanded during the COVID-19 pandemic, offering new ways for patients to access healthcare. This article examines how virtual care can enhance value-based care by improving patient experience, access, and equity.
Area of Science:
- Health Services Research
- Digital Health
- Healthcare Policy
Background:
- Telehealth adoption surged during the COVID-19 pandemic due to relaxed regulations and reimbursement policies.
- Virtual care models continue to expand post-pandemic, necessitating an evaluation of their role in modern healthcare.
- The shift towards value-based care requires understanding telehealth's potential to improve outcomes and reduce health disparities.
Purpose of the Study:
- To explore the utilization of telehealth within a value-based care framework.
- To analyze how telehealth impacts key components of value-based care: patient experience, quality, provider practices, and financial aspects.
- To provide recommendations for optimizing telehealth to ensure value-based care delivery.
Main Methods:
- Literature review and synthesis of existing research on telehealth and value-based care.
- Analysis of telehealth's impact across patient experience, quality of care (including access and health equity), provider/clinical practice, and health system/financial domains.
- Development of recommendations based on the explored relationship between telehealth and value-based care.
Main Results:
- Telehealth has demonstrated potential to increase value in healthcare delivery.
- Virtual care can enhance patient access, improve the patient experience, and contribute to better health outcomes.
- Strategic implementation of telehealth can help decrease health inequalities and support value-based care objectives.
Conclusions:
- Telehealth is a critical tool for advancing value-based care models.
- Further integration and strategic strengthening of telehealth are recommended to maximize its benefits for patients and the healthcare system.
- Ensuring equitable access and quality through telehealth is essential for achieving true value-based care.
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