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The Influence of "Labels" for Neck Pain on Recovery Expectations Following a Motor Vehicle Crash: An
The Journal of Orthopaedic and Sports Physical Therapy
|October 30, 2024
Summary
The label used for neck pain after a motor vehicle crash significantly impacts recovery expectations and management beliefs. Terms like "whiplash-associated disorder" and "neck pain" lowered expectations compared to "neck strain."
Area of Science:
- Pain Management and Rehabilitation
- Trauma and Injury Research
- Health Psychology
Background:
- Neck pain following a motor vehicle crash (MVC) is common and can be influenced by various factors.
- The terminology used to describe post-MVC neck pain may affect patient perceptions and subsequent care-seeking behaviors.
- Understanding these influences is crucial for effective patient communication and management strategies.
Purpose of the Study:
- To determine if different labels for neck pain post-MVC influence recovery expectations and beliefs about management.
- To explore the underlying reasons for lower recovery expectations and increased likelihood of lodging a claim.
- To examine how prior neck pain history and sociodemographic factors moderate these labeling effects.
Main Methods:
- An online randomized experiment involving 2229 general population participants.
- Participants were assigned to read scenarios describing neck pain after an MVC, each with a different label: 'whiplash injury', 'whiplash-associated disorder', 'posttraumatic neck pain', 'neck pain', or 'neck strain'.
- Primary outcome measured was recovery expectations (0-10 scale); secondary outcomes included management beliefs and claim intention. Qualitative content analysis was nested within the design.
Main Results:
- Labels 'whiplash-associated disorder' and 'neck pain' resulted in significantly lower recovery expectations compared to 'neck strain'.
- 'Whiplash-associated disorder' increased recovery uncertainty, while 'neck pain' led to greater doubt regarding healthcare providers.
- Participants in the 'neck strain' group were less likely to consider lodging a claim than those in the 'whiplash-associated disorder' or 'whiplash injury' groups.
Conclusions:
- The specific label assigned to neck pain following a motor vehicle crash demonstrably influences patient expectations for recovery and preferences for management.
- While statistically significant, the clinical relevance of the observed small differences in outcomes requires further investigation.
- Neck pain history and household income were identified as moderators influencing the impact of labels on recovery expectations and claim intentions, respectively.

