Factors Affecting the Choice of a Clinician for Orthodontic Treatment in Malaysia

Introduction In Malaysia, orthodontic treatments are provided by general dental practitioners (GDPs) or specialist orthodontists. Evidence suggested that the public could be confused about clinicians providing orthodontic treatments. The objectives of this study were to assess the public understanding of the difference between a specialist orthodontist and a GDP who provides orthodontic treatment and to evaluate the factors that might influence the choice of a practitioner. Methods An online, dual-language survey comprising 185 Malaysian adults was completed. Thirteen questions regarding social demographics, knowledge of clinicians providing orthodontic treatment, and factors that influence the choice of a clinician were asked. Results Around 74% of Malaysian respondents knew the differences between a specialist orthodontist and a GDP providing orthodontic treatment. Being treated by a specialist orthodontist and the cost of treatment were identified as the most important factors in choosing an orthodontic service provider followed by recommendations from GDP, location, testimony, and lastly recommendations from friends/family. Conclusion The majority of Malaysian respondents could identify the difference between a specialist orthodontist and a GDP who provides orthodontic treatment. Being treated by a specialist orthodontist and cost were the main factors that influenced the choice of a clinician providing orthodontic treatment in Malaysia.