Transforming learning for adult protective services caseworker certification training: program evaluation of...

Area of Science:

• Social Work Education
• Remote Learning Technologies
• Professional Skill Development

Background:

• Traditional caseworker training often lacks practical, real-world simulation.
• The need for accessible and scalable training solutions is critical for new child welfare professionals.
• Videoconferencing offers a potential method to deliver remote simulation experiences.

Purpose of the Study:

• To evaluate the effectiveness of the first statewide videoconference-based simulation training program for new caseworkers in Illinois.
• To assess changes in caseworker confidence and skill acquisition.
• To gather trainee feedback on the quality of instruction and learning experience.

Main Methods:

• A statewide simulation training program utilizing a mock house and standardized clients was implemented.
• Trainees participated remotely via videoconference.
• A survey assessed trainee confidence in 14 skills at multiple timepoints, feedback quality, and learning experiences through quantitative ratings and text responses.

Main Results:

• Statistically significant linear increases in trainee confidence were observed across all 14 assessed skills.
• Trainee feedback indicated appreciation for the provided feedback and a perceived gain in various skills.
• Quantitative and qualitative data supported the program's positive impact on skill development.

Conclusions:

• Videoconference-based simulation training is a valued and effective component of caseworker certification.
• This innovative training model enhances professional skills and confidence for new caseworkers.
• Remote simulation training demonstrates feasibility and success in statewide implementation.