Improving the non-ST-segment elevation acute coronary syndrome (NSTEACS) pathway using quality improvement
Susan Goodfellow1,2,3, Jonathan Goodfellow4,3
1NHS Wales-Health Education and Improvement Wales, Cardiff, UK.
Improving acute coronary syndrome care: A quality improvement initiative successfully reduced the time to coronary angiography by 45% in a district general hospital and tertiary centre pathway. This enhanced patient care by streamlining the non-ST-segment elevation acute coronary syndrome process.
Area of Science:
- Cardiology
- Healthcare Quality Improvement
- Health Services Research
Background:
- The National Institute for Health and Care Excellence (NICE) recommends coronary angiography within 72 hours for high-risk acute coronary syndrome patients.
- Compliance with this guideline is crucial for timely cardiovascular event management.
- Variability in care pathways can delay critical interventions.
Purpose of the Study:
- To improve adherence to the 72-hour NICE quality standard for the non-ST-segment elevation acute coronary syndrome (NSTEACS) pathway.
- To reduce the time from hospital admission to coronary angiography by 50% between a district general hospital and its cardiac tertiary centre.
Main Methods:
- Prospective data collection on NSTEACS pathway duration.
- Utilized process mapping, ease-benefit matrix, Pareto analysis, and Plan-Do-Study-Act (PDSA) cycles for quality improvement.
- Involved front-line staff from both the district general hospital and the tertiary centre.
Main Results:
- Four PDSA cycles were completed between January 2021 and March 2023.
- The average time from admission to angiography decreased from 172 to 94.72 hours (a 45% improvement).
- Process changes were sustained in the district general hospital, but not in the tertiary centre due to staffing constraints.
Conclusions:
- Quality improvement initiatives, including PDSA cycles, can significantly reduce NSTEACS pathway duration.
- Sustaining process changes requires addressing systemic issues like staffing in tertiary centres.
- Optimizing the NSTEACS pathway enhances adherence to NICE guidelines and improves patient outcomes.
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