Community Nursing: A Time and Motion Study of Community Nurses' Work and Workload.
Nicole Blay1,2,3, Christine Duffield4,5, Pauline Murray-Parahi1,4
1School of Nursing and Midwifery, Western Sydney University, Penrith, New South Wales, Australia.
Journal of Advanced Nursing
|November 18, 2024
Summary
Community nurses spend most of their time on direct care, communication, and documentation. Optimizing documentation and travel could improve workload for these essential healthcare professionals.
Area of Science:
- Nursing
- Public Health
- Healthcare Management
Background:
- Community nursing is vital for delivering healthcare outside traditional hospital settings.
- Understanding the daily activities of community nurses is crucial for optimizing service delivery and workload management.
Purpose of the Study:
- To explore and categorize the activities undertaken by community nurses in both clinic settings and during home visits.
- To analyze the time allocation for various nursing tasks to provide insights into the community nurse role.
Main Methods:
- A cross-sectional, observational study utilizing a time and motion technique.
- Data were collected during the 2020 lockdown period.
- Observations covered six categories: Administration, Communication, Direct care, Documentation, Indirect care, and Other, encompassing 35 specific activities.
Main Results:
- A total of 810 complete timings were analyzed.
- Community nurses allocated the majority of their time (86.5%) to Direct care, Communication, Documentation, and Other activities.
- Patient education was observed to occur more frequently during home visits compared to clinic-based activities.
Conclusions:
- The study provides a detailed understanding of the types, frequency, and time spent on community nursing activities.
- Identifying and addressing inefficiencies in practices like documentation and travel time can potentially alleviate community nurse workload.
- Insights gained can inform strategies for improving the efficiency and effectiveness of community nursing services.
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