Professional pharmacy Services' outcomes performance measurement: A narrative review

Lígia Reis1,2, João Gregório2

  • 1PhD Student, Universidade Lusófona, Lisbon, Portugal & Escuela de Doctorado de la Universidad de Alcalá, Madrid, Spain.

Summary

Community pharmacies need better performance indicators to measure patient outcomes and demonstrate the value of their services. Current indicators often focus on outputs, not patient-level results, necessitating a shift in measurement frameworks.

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