Related Experiment Video
Updated: Jun 7, 2025
Author Spotlight: Evaluating Clinicians' Adoption of Ultrasound-Guided Vascular Cannulation Through Simulation Training
Published on: August 9, 2024
ChatGPT utilization within the building blocks of the healthcare services: A mixed-methods study
Payam Shojaei1, Mohsen Khosravi2, Yalda Jafari1
1Department of Management, Shiraz University, Shiraz, Iran.
Introduction:
ChatGPT, as an AI tool, has been introduced in healthcare for various purposes. The objective of the study was to investigate the principal benefits of ChatGPT utilization in healthcare services and to identify potential domains for its expansion within the building blocks of the healthcare industry.
Methods:
A comprehensive three-phase study was conducted employing mixed methods. The initial phase comprised a systematic review and thematic analysis of the data. In the subsequent phases, a questionnaire, developed based on the findings from the first phase, was distributed to a sample of eight experts. The objective was to prioritize the benefits and potential expansion domains of ChatGPT in healthcare building blocks, utilizing gray SWARA (Stepwise Weight Assessment Ratio Analysis) and gray MABAC (Multi-Attributive Border Approximation Area Comparison), respectively.
Results:
The systematic review yielded 74 studies. A thematic analysis of the data from these studies identified 11 unique themes. In the second phase, employing the gray SWARA method, clinical decision-making (weight: 0.135), medical diagnosis (weight: 0.098), medical procedures (weight: 0.070), and patient-centered care (weight: 0.053) emerged as the most significant benefit of ChatGPT in the healthcare sector. Subsequently, it was determined that ChatGPT demonstrated the highest level of usefulness in the information and infrastructure, information and communication technologies blocks.
Conclusion:
The study concluded that, despite the significant benefits of ChatGPT in the clinical domains of healthcare, it exhibits a more pronounced potential for growth within the informational domains of the healthcare industry's building blocks, rather than within the domains of intervention and clinical services.
More Related Videos
13:44Project-Based Learning Guidelines for Health Sciences Students: An Analysis with Data Mining and Qualitative Techniques
Published on: December 9, 2022
11:21Methodology for Establishing a Community-Wide Life Laboratory for Capturing Unobtrusive and Continuous Remote Activity and Health Data
Published on: July 27, 2018
Related Concept Videos
01:30Primary Healthcare Services
In 1978, international leaders convened in Alma-Ata, Kazakhstan, for what would be a pivotal event in global health. The Alma-Ata Declaration was the first to call...
01:26Methods Of Healthcare Delivery System
Managed Care System:
The managed care system is designed to control the cost while maintaining the quality of care. The patient's care from admission to discharge is planned by the primary care provider or the case manager, also known as the gatekeeper. In a managed care system, the number of care providers is...
01:29Issues And Trends In Healthcare Delivery System
Cost Containment
Payment for healthcare services has historically promoted adoption of costly and often unnecessary or inefficient...
01:15Methods of Documentation VI: Case Management Model
For example, a patient with a chronic...
01:30Health Information Technology and Healthcare Information System
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
01:29Documentation in Long-Term and Home Healthcare Setting
Long-Term Care Facilities