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  11. Evaluating Family-centred Care At Bc Children's Hospital: Healthcare Providers' Perspectives.

Evaluating family-centred care at BC Children's Hospital: Healthcare providers' perspectives.

Tessa Kolar1, Courtney B Cook1, Anthony Cooper2,3

  • 1Department of Medical Genetics, Faculty of Medicine, University of British Columbia, Vancouver, British Columbia, Canada.

Journal of Evaluation in Clinical Practice
|November 20, 2024

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View abstract on PubMed

Summary
This summary is machine-generated.

Healthcare providers (HCPs) can improve family-centred care (FCC) by enhancing general information and emotional support. More experienced HCPs demonstrate better FCC, suggesting experience is key to effective family partnerships in pediatric care.

Area of Science:

  • Pediatric Healthcare
  • Family-Centered Care Research
  • Healthcare Provider Behavior

Background:

  • Family-centered care (FCC) is a partnership model benefiting children and families.
  • Challenges persist in the practical implementation of FCC in healthcare settings.
  • This study investigated FCC behaviors among healthcare providers (HCPs) in Canadian pediatric specialty clinics.

Purpose of the Study:

  • To explore healthcare providers' (HCPs) family-centered care (FCC) behaviors.
  • To identify areas for improvement in FCC implementation within pediatric specialty clinics.
  • To examine factors influencing FCC behaviors among HCPs.

Main Methods:

  • A demographic survey and the Measure of Processes of Care for Service Providers (MPOC-SP) questionnaire were used.
Keywords:
MPOC‐SPfamily‐centred caremultidisciplinarypaediatric

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  • Data were collected from HCPs across five pediatric specialty clinics (orthopaedics, neurology, multi-organ transplant, immunology, nephrology).
  • Statistical analyses included descriptive statistics, ANOVA, and MANOVA to assess FCC scores and influencing factors.

    • Main Results:

    • Healthcare providers (HCPs) rated 'Treating People Respectfully' highest and 'Providing General Information' lowest on the MPOC-SP.
    • HCPs with 5-10 years of experience showed higher FCC scores compared to those with less or more experience.
    • Key areas for improvement included providing general information and emotional support to families.

    Conclusions:

    • Providing general information and emotional support are critical areas for enhancing FCC in pediatric specialty clinics.
    • Integrating genetic counselors may improve FCC due to their expertise in education and counseling.
    • Years of clinical experience significantly influence HCPs' ability to provide effective family-centered care.