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Knowledge and Consequences of Violence Against Health Professionals in Southern Portugal
Maria Otília Zangão1,2, Laurência Gemito1,2, Isaura Serra1,2
1CHRC-Comprehensive Health Research Centre, NOVA Medical School, University of Évora, 1150-082 Lisbon, Portugal.
Background:
Violence against health professionals is a global and growing problem, with significant impacts on the quality of care and the mental health of workers.
Objectives:
To analyze the level of knowledge, reporting practices and consequences of violence against health professionals in the Alentejo region (southern Portugal).
Methods:
This was an observational, cross-sectional study involving 440 health professionals (doctors and nurses). Data were collected using an online platform and a structured questionnaire created specifically for this study. In the statistical analysis, the data were described as counts and proportions and the X2 test was used considering a significance level of 0.05.
Results:
This study reveals that violence against health professionals in the southern region of Portugal is a frequent problem (40%), with a higher incidence among nurses (80%). Despite awareness of the existence and functioning of reporting channels, reporting is low (52%). The main causes are related to the health system, professionals and users. The consequences include mental health problems and a reduction in the quality of care provided. Suggested measures to combat violence include improving security, training and punishing aggressors.
Conclusions:
This study reveals that violence against health professionals in the southern region of Portugal is a frequent, under-reported problem with serious consequences for professionals and the quality of care.
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