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Practical Recommendations for Navigating Digital Tools in Hospitals: Qualitative Interview Study.

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Summary
This summary is machine-generated.

New health care professionals can improve their use of digital health tools by understanding technology, seeking peer support, and practicing. Experienced clinicians offer advice to help new users adapt to health IT in hospitals.

Keywords:
curriculum developmentdigital literacyhealth carehealth care workforce developmenthospitalinformation systeminformation technologymedical educationmobile phonetechnology implementationtraining

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Area of Science:

  • Digital Health
  • Health Informatics
  • Medical Education

Background:

  • Digitalization is transforming healthcare, making digital tool proficiency essential for health care professionals (HCPs).
  • New end users, including students and transitioning professionals, often lack adequate preparation and time to master new health IT systems.
  • This gap leads to difficulties in integrating digital tools into clinical practice.

Purpose of the Study:

  • To gather advice from experienced Swiss HCPs for new clinical end users.
  • To guide the initiation of engagement with health information technologies (health ITs) in hospital settings.

Main Methods:

  • Qualitative interviews were conducted with 52 HCPs across 24 medical specialties in 14 Swiss hospitals.
  • Interview transcripts were analyzed using inductive thematic analysis with iterative code development.
  • Themes and dimensions were refined through collaborative discussions.

Main Results:

  • Ten key themes emerged: digital tool understanding, peer learning, experimental approaches, knowledge exchange, training, proactive innovation, adaptive mindset, critical thinking, emotional management, and human factors.
  • Ten recommendations were developed for new end users, emphasizing understanding tools, seeking help, practicing, training, and maintaining a human focus.
  • Specific advice includes proactive learning, seeking support, and embracing curiosity and critical thinking.

Conclusions:

  • Comprehensive training and learning strategies are crucial for effective health care technology adoption.
  • Recommendations from experienced HCPs can guide medical educators and instructors in supporting new end users.
  • Prioritizing training and technological readiness is vital for optimizing health IT use in healthcare settings.