The Impact of Technostress, Nursing Informatics Competency and Knowledge-Sharing Behaviour on Nursing Work
Gyuli Baek1, Young Ji Lee2, Eunju Lee3
1University of Pittsburgh, School of Nursing, Pittsburgh, Pennsylvania, USA.
Aims:
To examine the impact of technostress, nursing informatics competency and knowledge-sharing behaviour on clinical nurses' work performance.
Design:
A cross-sectional study.
Method:
We recruited nurses with over 6 months of experience from three tertiary hospitals in Daegu, Korea. Nurse managers and higher administrative positions were excluded. Participants completed an online questionnaire measuring technostress, nursing informatics competency, knowledge-sharing behaviour and nursing work performance. Data were collected from December 20 to 29, 2023, and analysed using SPSS/WIN 24.0 with descriptive statistics, t-tests, ANOVA, Pearson's correlation coefficient, multiple regression and the Scheffe test.
Results:
Factors affecting nursing work performance included subfactors of nursing informatics competency- information ethics (β = 0.26, p < 0.001), problem clarification (β = 0.21, p = 0.003), information retrieval (β = 0.19, p = 0.002), information integration (β = 0.19, p = 0.003) and subfactors of technostress, namely techno-complexity (β = -0.20, p = 0.001) and techno-overload (β = -0.15, p = 0.007). These variables explained 62% of the variance in nursing work performance.
Conclusion:
Nursing informatics competency and technostress significantly influence nursing work performance. Despite the regional limitation, our findings underscore the need to enhance informatics competency and mitigate technostress to improve nursing performance. Future studies should broaden the population scope and validate these results. System-level interventions, such as technology education for nurses, can reduce technostress, thereby improving nursing work performance.
Impact:
This study suggests that nursing informatics competency and technostress are crucial for nursing work performance, quality of care and public health enhancement.
Public Contribution:
No patient or public contribution.
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