Relationship between compassion fatigue, conscience stress, and perceived quality of care in emergency nurses
Semra Kayacan1, Simge Coskun Palaz2
1Zonguldak Karadeniz Ereğli State Hospital, Zonguldak, Turkey.
Background:
Examining factors affecting nursing care is vital for enhancing practices, improving care quality, and achieving desired patient outcomes.
Aim:
To explore emergency nurses' perceptions of care quality, compassion fatigue and conscience stress levels; and evaluate the mediating role of conscience stress between compassion fatigue and perception of nursing care quality.
Methods:
This cross-sectional and descriptive study was conducted between April 1 and September 1, 2022, with 384 nurses working in emergency departments across Turkey. "Sociodemographic Data Collection Form", "Compassion Fatigue Scale", "Stress of Conscience Scale" and "Caring Behaviors Scale" were used to collect data.
Results:
The mean total scores for the Caring Behaviors Scale, Compassion Fatigue Scale, and Conscience Stress Scale among emergency nurses were 5.16 ± 0.67, 71.28 ± 25.19, and 100.48 ± 41.97, respectively. The study revealed a positive correlation between Conscience Stress Scale and Compassion Fatigue Scale scores, and no correlation between Caring Behaviors Scale scores. Additionally, a negative correlation was found between Compassion Fatigue Scale and Caring Behaviors Scale scores.
Conclusion:
It was found that emergency nurses had high perceptions of care quality, moderate levels of compassion fatigue and stress of conscience, and that stress of conscience did not mediate the relationship between perception of care quality and compassion fatigue.
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