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An information service in a geriatric unit.

South African Medical Journal = Suid-Afrikaanse Tydskrif Vir Geneeskunde

|January 19, 1985

Summary

A new information service connected elderly care providers with community resources. This initiative successfully provided information and assistance, addressing unmet needs for geriatric services.

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Area of Science:

Gerontology
Community Health Services
Information Science

Background:

Initial development of geriatric units faced challenges due to a lack of accessible community resource information.
A postal survey identified existing facilities and services for the aged in the Cape Peninsula.

Purpose of the Study:

To report on the outcomes of an information service established for the elderly and their caregivers.
To assess the effectiveness of the service in providing information and assistance.

Main Methods:

A postal survey was conducted in collaboration with the Cape Peninsula Organization for the Aged.
An information manual was created, and an inquiry service was established at the University of Cape Town's Medical School Geriatric Unit.
The first 50 enquiries received by the service were analyzed.

Main Results:

The service provided 73 items of advice or information in response to 50 enquiries.
Unmet community needs were identified in 9 instances.
Successful assistance was documented in 30 cases, including residential placement and various assessments (geriatric, psychogeriatric, domiciliary).

Conclusions:

The information service effectively connected caregivers with appropriate resources for the elderly.
The service played a crucial role in addressing information gaps and unmet needs in geriatric care.
Establishing such information hubs is vital for supporting home-based care for the aged.

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