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Impact of competency training on medical administrators: an evaluation of medical management and leadership

Shuyuan Cheng^1,2, Fengying He³, Xiaoxin Su⁴

¹The First Affiliated Hospital of Sun Yat-sen University, Guangzhou, Guangdong, China.

|December 12, 2024

Abstract

Background:

China's healthcare sector is facing unprecedented challenges, placing substantial requirements on the competencies of medical administrators. Training programmes play a crucial role in enhancing the competencies of medical administrators to deliver high-quality healthcare services. This study aims to investigate the outcome of training on the competency of medical administrators and to use the findings to guide the development of future training content.

Methods:

The Medical Management and Leadership Development Programme, grounded in the Royal Australasian College of Medical Administrators competency model, was implemented as a three-phase training programme for medical administrators at United Family Healthcare to assess the impact of training on their competency.

Results:

The study's results revealed significant differences in participants' competencies across various domains between the pretest and post-test phases of the training programmes. These findings highlight parts where the training was effective and areas that may require further development to enhance overall competency.

Conclusions:

The results indicate a positive impact of competency training on enhancing the skills of medical administrators. Additionally, the study offers valuable insights for optimising future training content.

Keywords:

Senior medical leader competencies leadership assessment management medical leadership

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