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The Mediating Role of Work-Family Interface in the Relationship Between Quantitative Workload and Interpersonal
Jessica Pileri1, Marina Mondo2, Alice Sgualdini3
1Department of Dynamic and Clinical Psychology, and Health Studies, Sapienza University of Rome, 00185 Rome, Italy.
Healthcare (Basel, Switzerland)
|December 17, 2024
Summary
Work-family interface dimensions fully mediate the link between workload and interpersonal strain. Gender moderates this relationship, highlighting the importance of family-friendly policies for employee well-being.
Area of Science:
- Organizational Psychology
- Work-Life Balance Studies
- Occupational Health Psychology
Background:
- The work-family interface significantly impacts employee well-being and interpersonal strain.
- Understanding mediating and moderating factors is crucial for developing effective workplace interventions.
- Existing research has gaps in fully explaining the relationship between workload and interpersonal strain via work-family dynamics.
Purpose of the Study:
- To investigate work-family interface dimensions as mediators between workload and interpersonal strain.
- To examine the moderating role of gender in the relationship between workload and interpersonal strain.
- To explore the interplay of negative and positive work-to-family and family-to-work interfaces.
Main Methods:
- A quantitative study involving 319 Italian employees in the commercial sector.
- Self-report questionnaires were utilized to collect data on workload, work-family interface dimensions, and interpersonal strain.
- Statistical analysis was performed using the PROCESS Macro to test mediation and moderation hypotheses.
Main Results:
- Work-family interface dimensions fully mediated the relationship between workload and interpersonal strain.
- Gender was found to moderate the indirect relationship between workload and interpersonal strain.
- Specifically, gender moderated the association between workload and negative work-to-family interface, positive work-to-family interface, and positive family-to-work interface.
Conclusions:
- Organizations should consider moderating workload and implementing family-friendly policies to mitigate interpersonal strain.
- The findings underscore the differential impact of work-family dynamics on men and women.
- Limitations include the reliance on self-report measures and a cross-sectional design, suggesting future longitudinal research.
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