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Evaluating private hospital performance from intellectual capital and digital perspective
Xiaoming Chen1, Xin Shan, Jian Xu
1School of Economics and Management, Qingdao Agricultural University, Qingdao, China.
Medicine
|December 20, 2024
Summary
Intellectual capital positively impacts private hospital performance, with structural capital being key. However, digital transformation surprisingly hinders this relationship, despite its importance in the digital era.
Area of Science:
- Healthcare Management
- Business Administration
- Information Systems
Background:
- Intellectual capital (IC) is increasingly recognized as a critical intangible asset for organizational success.
- Private hospitals face unique challenges in performance measurement and strategic development.
- Digital transformation is reshaping industries, including healthcare, necessitating an understanding of its impact on performance drivers.
Purpose of the Study:
- To investigate the influence of intellectual capital (IC) and its components on the performance of private hospitals.
- To examine the moderating effect of digital transformation on the IC-performance link in private hospitals.
Main Methods:
- A sample of 13 private listed hospitals from 2012-2022 was analyzed.
- Intellectual capital was measured using the modified value-added intellectual coefficient model.
- Hospital performance was assessed via financial metrics and sustainable growth, with digital transformation analyzed through text analysis.
- Multiple regression analysis was employed for data analysis.
Main Results:
- Intellectual capital, specifically structural capital, demonstrated a significant positive impact on private hospital performance.
- Human capital and relational capital did not show a significant effect on performance.
- Digital transformation exhibited a negative moderating effect on the relationship between IC and hospital performance.
Conclusions:
- Intellectual capital is vital for enhancing private hospital performance, with structural capital being a significant driver.
- Hospital managers should strategically implement digital transformation, as current approaches may impede IC's positive effects.
- Further research is needed to understand the nuances of digital transformation's moderating role in healthcare settings.
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