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Can artificial intelligence improve patient educational material readability? A systematic review and narrative
Mohamed Nasra1, Rimsha Jaffri2, Davor Pavlin-Premrl3,4,5
1Department of Medicine, Northern Health, Melbourne, Victoria, Australia.
Artificial intelligence (AI) can simplify medical patient education materials (PEMs), improving health literacy. While AI shows high user satisfaction and readability, accuracy and comprehensiveness need refinement for complex topics.
Area of Science:
- Medical Informatics
- Health Literacy
- Artificial Intelligence Applications
Background:
- Patient comprehension of health information is vital for better health outcomes.
- Artificial intelligence (AI) offers potential for simplifying complex medical data into accessible formats.
- Enhancing health literacy through improved patient education materials (PEMs) is a key healthcare goal.
Purpose of the Study:
- To systematically review the accuracy, reliability, comprehensiveness, and readability of AI-simplified medical patient education materials (PEMs).
- To assess the effectiveness of AI in distilling medical information for improved patient understanding.
Main Methods:
- A systematic review was conducted on studies published between January 2019 and June 2023.
- Inclusion criteria focused on AI use in PEMs, involving physicians and/or patients.
- An inductive thematic analysis was performed on twenty included studies.
Main Results:
- AI effectively simplified PEMs, achieving up to 90.7% reproducibility in certain areas.
- User satisfaction with AI-generated materials exceeded 85%, with notable readability improvements (e.g., ChatGPT achieving 100% readability scores).
- AI performance varied in accuracy and reliability, showing limitations in comprehensiveness and precision for complex medical subjects.
Conclusions:
- AI demonstrates significant potential to enhance patient health literacy by simplifying PEMs.
- Further advancements in AI models and prompt engineering are necessary to improve accuracy, reliability, and personalization.
- Refinement is crucial for AI to effectively handle complex medical information and address limitations in soft skills.
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