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Ethical Standards II01:23

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Ethical standards are the backbone of nursing practice, guiding nurses as they interact with patients, families, and colleagues. These standards are crucial for providing safe, empathetic care centered on the patient's needs.
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Telephone and Verbal Reports in healthcare settings are two communication methods for conveying therapeutic instructions from healthcare providers to nurses or other healthcare staff.
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Reassurance for Patients-Essential Not Optional.

Rani Marx1

  • 1Initiative for Slow Medicine, Berkeley, California, USA.

Journal of Evaluation in Clinical Practice
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Effective patient reassurance significantly reduces anxiety during worrisome symptoms. Thoughtful communication, including acknowledging concerns and providing clear information, enhances patient well-being and trust in healthcare providers.

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communicationpatient‐centred carereassurance

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Area of Science:

  • Health Services Research
  • Clinical Communication
  • Patient Experience

Background:

  • Patient reassurance is a critical component of clinical practice, yet it is often poorly defined and understudied in scientific literature.
  • Understanding the nuances of reassurance is vital for effective patient care, especially when dealing with concerning symptoms.

Observation:

  • The author's personal experience as a patient highlighted significant variations in reassurance quality among healthcare providers.
  • Suboptimal reassurance, lacking key components like acknowledgment and clear information, imposed an unnecessary psychological burden.

Findings:

  • Explicit and medically appropriate reassurance directly reduced patient concerns and anxiety.
  • Key elements of effective reassurance include acknowledging patient worries, contextualizing the medical issue, discussing risks and next steps, and fostering open dialogue.

Implications:

  • Implementing straightforward guidance on best reassurance practices can improve patient interactions without requiring extensive resources.
  • Enhanced clinician communication strategies can lead to more positive patient outcomes and reduce psychological distress.