Developing a Shariah-compliant medical services framework in Malaysia: an expert system approach using fuzzy Delphi
Farrah Ilyani Che Jamaludin1, Muhammad Ridhuan Tony Lim Abdullah2, Mohd Nuri Al Amin Endut2
1Management and Humanities, Universiti Teknologi Petronas, Seri Iskandar, Malaysia farrahilyanicj@gmail.com.
BMJ Open
|January 6, 2025
Summary
A new framework for Shariah-compliant healthcare services was developed, addressing Muslim patient needs. Ten essential elements ensure Islamic values are integrated into healthcare delivery for better patient well-being.
Area of Science:
- Healthcare Management
- Islamic Studies
- Medical Ethics
Background:
- Growing diversity in healthcare necessitates culturally sensitive patient care.
- Lack of standardized Shariah-compliant healthcare frameworks challenges providers.
- Addressing specific needs of Muslim patients is crucial globally.
Purpose of the Study:
- To develop a comprehensive framework for Shariah-compliant healthcare services.
- To ensure healthcare practices align with Islamic values and patient needs.
Main Methods:
- Consensus study utilizing the fuzzy Delphi method (FDM) and interpretive structural modeling.
- Involved 10 experts in Islamic and healthcare fields across Malaysia.
- Key input approach to identify essential framework elements.
Main Results:
- Consensus reached on 10 essential elements for the framework.
- Elements include governance, ethics, patient care, spiritual support, and accessibility.
- Identified key components for Shariah-compliant healthcare delivery.
Conclusions:
- The developed framework is vital for addressing Muslim patient needs worldwide.
- Provides a foundation for healthcare professionals to integrate Islamic values.
- Aims to enhance the well-being of Muslim patients in Malaysia and international tourists.
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