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Effect of negotiation skills training program on head nurses' knowledge and behavior.

Hanaa M Moustafa1, Rabab M Hassan2, Fawzia M Badran2

  • 1Nursing Administration Department, Faculty of Nursing, Ain Shams University, Cairo, Egypt. 28201191803206@nursing.asu.edu.eg.

BMC Nursing
|January 6, 2025
PubMed
Summary
This summary is machine-generated.

Negotiation skills training significantly improved head nurses' knowledge and behavior. This program is vital for enhancing healthcare management and professional development in nursing leadership.

Keywords:
BehaviorHead nursesKnowledgeNegotiation

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Area of Science:

  • Healthcare Management
  • Nursing Education
  • Professional Development

Background:

  • Negotiation is an essential skill for head nurses in healthcare management.
  • Effective negotiation abilities are crucial for managing daily tasks and optimizing healthcare facility operations.

Purpose of the Study:

  • To evaluate the impact of a negotiation skills training program on head nurses' knowledge and behavior.
  • To assess the effectiveness of targeted training in enhancing critical management competencies for nursing leaders.

Main Methods:

  • A quasi-experimental design with a pretest-posttest, one-group approach was employed.
  • The study included 64 head nurses at Menoufia University Hospitals in Egypt.
  • Data were collected before, immediately after, and during a follow-up phase post-training.

Main Results:

  • Head nurses' satisfactory knowledge of negotiation significantly increased from a minority to over three-quarters post-training.
  • High negotiation behavior levels rose from a minority to over half of the participants after the program.
  • Statistically significant improvements in both negotiation knowledge and behavior were observed across all measurement points.

Conclusions:

  • The negotiation skills training program markedly enhanced head nurses' knowledge and behavior.
  • Continuous education and training are recommended to further develop these essential skills.
  • Hospital administration should recognize and support the importance of negotiation skills for head nurses and organizational success.