Resilience Training Web App for National Health Service Keyworkers: Pilot Usability Study

Area of Science:

• Healthcare worker well-being
• Digital health interventions
• Stress management and resilience

Background:

• Frontline health care staff are highly susceptible to occupational stress.
• Resilience is crucial for managing daily challenges and preventing burnout in healthcare professionals.

Purpose of the Study:

• To evaluate the usability and user perceptions of a novel resilience training web application.
• To support healthcare keyworkers in understanding stress responses and implementing resilience-building strategies.

Main Methods:

• A usability evaluation was conducted with nurses (n=7) and other keyworkers (n=1).
• Participants completed pre-training questionnaires, engaged with the web app, and provided post-training feedback.

Main Results:

• 75% of keyworkers reported their roles as "sometimes" stressful.
• 100% found the training easy to understand; 71% reported increased understanding of stress and resilience.
• 75% agreed the resilience model aided their understanding and found the content relevant.
• 75% indicated they were likely to develop their resilience post-training.

Conclusions:

• The study successfully tested the usability of a resilience training web app for National Health Service keyworkers.
• Findings are expected to inform the development of similar digital resilience programs in clinical settings.
• This preliminary study paves the way for larger-scale usability research.