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Psychometric Assessment of the Communication Skills Scale Among Peruvian Nurses and Factors Associated with Job
Gabriela Samillán-Yncio1, Jhon Alex Zeladita-Huaman1, Eduardo Franco-Chalco2
1Academic Department of Nursing, Faculty of Medicine, Universidad Nacional Mayor de San Marcos, Lima 15001, Peru.
The Communication Skills Scale (CSS) is valid and reliable for Peruvian nurses. Improved working conditions can reduce job insecurity and enhance nurse well-being.
Area of Science:
- Nursing Research
- Psychometrics
- Health Psychology
Background:
- The COVID-19 pandemic heightened job insecurity among healthcare professionals.
- Effective communication is crucial for nursing practice and patient outcomes.
- Assessing communication skills in diverse nursing populations is essential.
Purpose of the Study:
- To evaluate the psychometric properties of the Communication Skills Scale (CSS) in Peruvian nurses.
- To identify factors associated with job insecurity in this population during the pandemic.
- To culturally adapt the CSS for use in Peru.
Main Methods:
- Confirmatory factor analysis was used to assess the CSS structure.
- Convergent and criterion validity were examined.
- Stepwise multiple regression analyzed the relationship between communication skills and job insecurity.
- A focus group informed cultural adaptation.
- A virtual survey collected data from 225 nurses.
Main Results:
- The CSS demonstrated a robust internal structure and optimal reliability in Peruvian nurses.
- Job insecurity was significantly associated with contract type, communication skills, empathy, and job satisfaction.
- The scale's psychometric properties were confirmed for the Peruvian context.
Conclusions:
- The CSS is a valid and reliable instrument for assessing communication skills in Peruvian nurses.
- Strengthening nurses' communication skills and job satisfaction is vital for reducing job insecurity.
- Improving working conditions is recommended to promote well-being, especially during crises.
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