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Agency Nurse Usage of Infusion Interoperability: Identifying Barriers and Improving Workflows
1Author Affiliations: Department of Health Sciences, Chatham University, Pittsburgh (Ms Smith); and Department of Nursing Informatics, University of Pittsburgh Medical Center (UPMC) (Dr Savage), Pennsylvania.
Agency nurses showed lower adherence with infusion interoperability due to experience gaps. Enhancing onboarding and support improved adherence and satisfaction, optimizing patient care workflows.
Area of Science:
- Nursing Informatics
- Healthcare Management
- Patient Safety
Background:
- Hospitals increasingly use agency nurses to address staffing shortages.
- Agency nurse practice variations, particularly with infusion interoperability, pose challenges in inpatient settings.
- Variability in agency nurse practice impacts quality, documentation, and adherence to standards.
Purpose of the Study:
- To identify factors contributing to lower adherence with infusion interoperability among agency nurses.
- To implement and evaluate an educational intervention to improve agency nurse practice and adherence.
- To enhance overall quality, documentation, and adherence through improved agency workflows.
Main Methods:
- Assessed agency nurse infusion interoperability usage via interviews and observations.
- Reviewed adherence reports, education/onboarding materials, and interviewed nurse leaders.
- Analyzed data to identify specific challenges faced by agency staff.
Main Results:
- Agency nurses demonstrated lower adherence compared to permanent staff.
- Key contributing factors included lack of experience, troubleshooting difficulties, and underutilized resources.
- Interventions included curriculum changes, increased support, and improved resource access.
Conclusions:
- Targeted education and enhanced support systems are crucial for improving agency nurse proficiency with infusion interoperability.
- Process improvements in agency workflows lead to better adherence and nurse satisfaction.
- Addressing specific agency nurse challenges optimizes inpatient care and patient safety.
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