Patient safety indicators for virtual consultations in primary care: A systematic review protocol

  • 0NWL Patient Safety Research Collaboration, Institute of Global Health Innovation, Imperial College London, London, United Kingdom.

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Summary

This summary is machine-generated.

This study identifies patient safety indicators for virtual consultations in primary care. Developing these indicators is crucial for evaluating the safety of growing telehealth services.

Area Of Science

  • Healthcare Delivery and Policy
  • Medical Informatics
  • Patient Safety

Background

  • Virtual consultations are increasingly used in primary care, offering flexibility and cost-effectiveness.
  • Concerns exist regarding the safety of virtual care for patients.
  • A validated methodology for evaluating virtual care safety is currently lacking.

Purpose Of The Study

  • To identify patient safety indicators for evaluating virtual consultations in primary care.
  • To address the knowledge gap in assessing the safety of telehealth services.

Main Methods

  • A systematic review of randomized and non-randomized controlled trials and observational studies published between 2014-2024.
  • Literature search across Ovid MEDLINE/PubMed, Embase, and Cochrane Library.
  • Extraction of patient safety indicators from included studies.
  • Quality assessment using Cochrane Risk of Bias Tool and Newcastle-Ottawa Scale.

Main Results

  • This section is not applicable for a protocol study.

Conclusions

  • A robust evaluation of virtual care safety is a system-wide priority due to its global adoption.
  • This systematic review addresses an important knowledge gap regarding telehealth safety.
  • Transparency in research strategy is demonstrated by publishing this protocol.

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