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A quality improvement project successfully used a QR code to connect sexual assault survivors seen in the emergency department (ED) with community support services, increasing resource website engagement.

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Area of Science:

  • Quality Improvement
  • Public Health
  • Trauma Care

Background:

  • Emergency department (ED) visits are critical for connecting sexual assault (SA) survivors with community support.
  • An urban Level II trauma center identified a need to standardize SA discharge planning.

Purpose of the Study:

  • To enhance access to sexual assault (SA) support services for patients.
  • To implement and evaluate a standardized discharge planning intervention.

Main Methods:

  • A quality improvement project utilized the Model for Improvement with two plan-do-study-act (PDSA) cycles.
  • Interventions included a QR-code-accessible SA resource website, standardized after-visit summaries, ED staff education, and a stakeholder survey.

Main Results:

  • The number of SA resource website visits increased from 14 to 29 across the two PDSA cycles.
  • Stakeholder feedback identified transportation, service capacity, and survivor awareness as key barriers to accessing support.

Conclusions:

  • A QR code intervention effectively improved access to SA resources for survivors.
  • Findings are applicable to other vulnerable populations, with plans to address identified barriers like transportation and housing.